Privacy Policy

Information We Collect

We collect information from you when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Fill out a form

When ordering or registering, you may be asked to provide details such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (e.g., credit card information)

However, you can visit our site anonymously without providing personal information.

How We Use Your Information

The information we collect may be used in the following ways:
Personalizing your experience – Providing content and product offerings tailored to your interests
Improving our website – Enhancing navigation, design, and functionality based on customer feedback
Enhancing customer service – Responding efficiently to support requests and inquiries
Processing transactions – Completing orders and fulfilling services

We do not sell, trade, or transfer your personal information to third parties without your consent, except as required to:

  • Process and deliver your purchases
  • Provide services through trusted third-party partners who maintain strict confidentiality agreements

Additionally, the email address you provide for order processing may be used to send:

  • Order confirmations and updates
  • Company news and product announcements
  • Special offers and promotional content

Unsubscribe Anytime – Every email includes detailed instructions on how to opt-out of future communications.

How We Protect Your Information

We take security seriously and implement multiple measures to safeguard your personal data:

  • Secure Transactions – All sensitive data (such as payment details) is transmitted via Secure Socket Layer (SSL) encryption.
  • Restricted Access – Only authorized personnel with special access rights can handle sensitive information, and they are required to keep it confidential.
  • Limited Data Retention – Credit card and financial details are not stored for more than 60 days after a transaction.

Use of Cookies

We use cookies to:
Remember and process items in your shopping cart
Save your preferences for future visits
Analyze site traffic and improve user experience

We may partner with third-party service providers to better understand visitor behavior and improve our services. These providers are not permitted to use your data for any purpose other than assisting us.

Sharing Information with Third Parties

We do not sell, trade, or transfer your personally identifiable information to outside parties. However, we may share information with:

  • Trusted service providers that help us operate our website and fulfill orders
  • Legal authorities when required to comply with laws, enforce our policies, or protect our rights and safety
  • Marketing and advertising partners – Only non-personally identifiable data may be shared for analytics and advertising purposes

Google Ads & Remarketing

This website uses Google Analytics and Google Ads for Display Advertisers, collecting visitor data such as:

  • Traffic sources
  • Mediums (e.g., search engines, referral links)
  • Keywords used to find our site

Google Analytics does not store personally identifiable data and is only used for marketing insights. Google Remarketing allows us to show relevant ads to past visitors when they browse other websites within the Google Display Network. Opt-Out Options: You can disable Google Analytics tracking and personalized ads by adjusting your Google Ads Preferences.

California Online Privacy Protection Act (CalOPPA) Compliance

To ensure compliance with CalOPPA, we:

  • Do not share personal information with third parties without consent
  • Allow users to update their personal information by logging into their account and visiting the "My Dashboard" page

Scope of this Privacy Policy

This policy applies only to information collected through our website and does not cover data collected offline.

For details on website terms, disclaimers, and liability limitations, please visit our Terms & Conditions page.

Consent

By using our website, you consent to this Privacy Policy.

Policy Updates

We may revise this Privacy Policy periodically. Any changes will be posted on this page.

Contact Us

For any questions regarding this Privacy Policy, please reach out to us:

📍 Best Vacuum & Appliances, LLC
120 Prairie Lake Road, Unit C
East Dundee, IL 60118

📧 Email: service@bestvacuum.com