We accept orders through any of the following methods:
- Online Shopping Cart
- Browse though the site, look for the blue tables, and click the "Add" button for the items you want.
- Use the "View Cart" button to review your order, adjust quantities, or delete items.
- Order online using the secure server, or print the order form to mail or fax to us, or to use as reference for telephone orders.
- If paying by money order, complete and print the online order form, then mail your order and money order.
- For offline ordering with credit card, complete and print the online form, then mail or fax your order and credit card information.
- Telephone: Call one of our sales representatives toll-free at 888 205-3228
- Fax: Use the shopping cart to create an order form, then print the page and fax it to 773.348.4504.
Shipping
Please Note: Best Vacuum does not ship to Canada, Post Office boxes or APO addresses.
Shipping Charges
We provide free air shipping on all Miele vacuums. Shipping will be Next Day Air, 2nd Day Air or 3rd Day Air, depending upon the Miele product. The type of shipping each product qualifies for is noted on the ordering table on the product page and also on this page.
All other orders over $60 receive free UPS Ground shipping to the contiguous 48 states. Applicable shipping charges (UPS Ground) will be added to orders totalling less than $60.
For faster shipping options or for shipping outside the contiguous 48 states, please call us toll-free at 888 205-3228.
Shipping Schedule
Orders that are received and processed by 2 p.m. CT Monday through Friday ship the same day unless otherwise noted. Orders placed received and processed after 2 p.m. CT Monday through Friday ship the next business day.
All orders received Saturday and Sunday are processed and ship the next business day.
For faster shipping options or for shipping outside the contiguous 48 states, please call us toll-free at 888 205-3228.
Payment
Orders paid by credit card ship immediately. Orders paid by money order are shipped upon receipt of funds. Orders paid by Echeck are shipped 10 days after the order is placed.
Sorry, but we can't accept personal checks or C.O.D. orders.
Illinois Residents and Shipments within Illinois
We are required to collect 10.25% sales tax on orders from or delivered within the state of Illinois. No other orders will be charged sales tax.
Product Warranties
Products come with a manufacturer's warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer's authorized warranty service station closest to you. This information is available either with the material shipped with the product, or from the manufacturer directly.
Returns
Any product (excluding rotary irons, portable air conditioners and dehumidifiers) may be returned within 30 days of purchase, provided it is in saleable condition with all of the original packing materials and instruction manuals. All returned products are subject to a 10% restocking fee. Rotary iron, portable air conditioner and dehumidifier products are not returnable; defective units will be replaced or repaired per the specific warranty. Please call 888 205-3228 for a Return Authorization Number and instructions. Please Note: Do not accept your shipment if the package shows signs of damage.
Dyson Vacuums